In other news, Broadsoft has taken another step in solidifying itself as the premiere innovator of enterprise VoIP applications with the recent acquisitions of Movial Inc. and iLinc Communications. Movial designs and develops user interfaces and sharing applications used by IP-based communications devices, while iLinc Communications is a web conferencing provider for business, education and government. Michael Tessler, president and chief executive officer of BroadSoft commented on both acquisitions, saying that “whether it is through strategic acquisitions or in-house development, we remain committed to offering an extensive, innovative range of unified communications services that empower global service providers to meet the evolving communication needs of their enterprise and consumer customers,”  and that the “Movial Applications purchase will position BroadSoft to enable our customers to capitalize on this market opportunity by tightly integrating the extensive capabilities already provided by BroadWorks and BroadCloud, with a superior user experience across a user’s preferred communication device.”  With the addition of these acquisitions, Cohere can now seamlessly deliver more productivity enhancing communications solutions to you at an attractive price point.

The VVX 500 Business Media Phone is a touch-screen media phone that features high definition audio, video playback, Unified Communications, and business applications to improve productivity and integration. The VVX-500 includes built-in Web applications that stream content directly onto the phone’s screen. It will also have visual conferencing management, personal productivity applications, built in Digital Photo Frame and flexible twelve line appearances.

Polycom RealPresence Mobile is a software solution that allows HD video collaboration for tablets from anywhere in the world. RealPresence Mobile is the first enterprise solution for tablets and is already available on the Apple iPad 2, Motorola XOOM, and Samsung Galaxy Tab 10.1. The application is standards-based and provides provisioning, management, system interoperability, firewall traversal, and scalability that CIOs require. With RealPresence Mobile you can connect face to face with anyone using HD audio and video, while still being able to share content on the go.

With these two new Polycom products, your business can drastically increase productivity and employee collaboration. For existing customers, contact Cohere to learn more about how to leverage Polycom’s newest products at your business.

In conjunction with IPC Systems Financial Market Extranet, Cohere now offers Ring Down Lines to 4,000 global financial market traders connecting you to over 60 countries in 6 continents. Cohere provides a direct link to the major and emerging markets of the world with Ring Down Lines that are secure and tested. We can now connect you with a diverse network of market participants within the IPC network including — Buy Side Firms, Sell Side Firms, Execution Venues, Interdealer Brokers, Market Data Providers/Independent Software Vendors, and Clearing / Settlement Firms. IPC Extranet allows you to gain a competitive edge to find liquidity and discover emerging opportunities throughout the global markets. In addition to this, we offer a variety of custom tailored features such as Trading Turret Support, Hoot-N-Holler services, Squawk Box, Barge-in, Call Recording for Sox Compliance, Remotely Managed Soft Keys and Voicemail to Text. And all of this at a fraction of the cost you would typically pay. Cohere’s solutions have been designed to enable financial service firms to navigate through the vagaries of today’s global economic climate. We are proud of our track record in the industry, powering brokerage, private equity, and direct connections to trading firms throughout the world. Contact Cohere if you are looking to connect instantaneously with the 4,000 global traders in IPC’s Extranet.

Cloud Computing forecasts:

• The market is expected to grow from $12.1 billion (2012) to $35.6 billion in 2015 (43% annual growth).
• Infrastructure as a Service (IaaS) will grow faster than Software as a Service (SaaS) between now and 2015  [ii].
• North American revenue growth is expected to be  177% over the next 4 years.[iii]
• 40% of the revenue will derive from small businesses and enterprises.

Revenue Growth rate from 2010-2015 of Enterprise Cloud Based Service

Here are some reasons why people are moving to the Cloud:

• Lower upfront costs for IaaS
• There’s no need to purchase your own email server and hire staff to maintain the server.
• Less to manage
  • Upgrades, patches and fixes get deployed on the server side. There is no need to buy or manage hardware or software
• Access to resources from almost any device with an internet connection
• Using cloud services, members of staff are able to collaborate on particular tasks or projects from any location using one responsive unit where users can sign into their emails, files, applications, etc …   [iv]

• More Security and Control

Here are few key reasons people have been adopting the hosted model:

• Service providers host the solution in their top-tier data center(s). Since most SMB’s have limited IT resources, outsourcing the management of their communications infrastructure reduces cost while increasing resiliency and reliability.
• As for any business related technology purchase, initial CapEx is an important decision making factor and hosted solutions typically cost 30%-60% less than premise-based solutions.
• By migrating your telecommunications to the cloud, you pay a flat monthly predictable rate while saving up to 50% on international calling.
• Hosted telephone platforms come with a variety of features and functionalities such as eFax, Voicemail2Text, Remote access, Virtual office, application integration, FMC, and Unified Communications with presence based call routing – amongst a long list of other features that enhance overall productivity.
• Remote access enables all users to modify their services from anywhere they have an Internet connection! Need to forward a number to your cell phone? Do it on your internet enabled smart phone!
• Have offices in multiple locations? A hosted solution is able to manage your intra-office communications much more efficiently than having a premise-based solution.

In addition to all of the above points, we at Cohere still like to say: “that what you don’t get with our hosted service is sometimes more important than what you do …”

NO maintenance contracts, NO additional costs for on-site resident technicians, NO software support contracts, NO upgrade mandates, NO MAC tickets, NO wasted time negotiating rates, NO expensive disaster recovery plans, and NO multiple invoices.  Our service packages are set on a per user basis and scale with the “right sizing” of your organization…  you only pay for what’s in-use, without penalties or fees – ever.

Bringing VoIP to Small Businesses

http://dupont-solutions.com/attachments/article/81/Bringing%20VOIP%20to%20SMBs.pdf

When do hosted VoIP Solutions Make Sense for Large Offices?

http://www.focus.com/questions/when-do-hosted-voip-solutions-make-sense-large-offices/

The following examples are extracts from Cohere’s “Feature Guide”:

Personal Features:

Alternate Numbers — Enables users to have up to ten phone numbers and/or extensions assigned to them. The usual ringing is provided for incoming calls to the
primary phone number and users have the option of enabling a distinctive ring for calls to their second and third phone numbers. For outgoing
calls from the user, the user’s primary phone number is the calling line identity.

Group:

Hoteling — Companies often reserve a set of cubicles and phones for mobile workers who come into the office from time to time. “Hoteling” enables mobile
users to share office space and phones on an as-needed basis, like a hotel room. The Hoteling service supports this activity by enabling users with guest privileges to log in to a host account via their web portal or voice portal. This enables the employee to use the host phone to make and receive their calls as usual, while retaining their own BroadWorks user profile.

Call Park — Enables a user to hold a call and to retrieve it from another station within the group. To park a call, a user presses the flash hook and dials the
call park feature access code. The call is parked and the caller is held. To retrieve the call, the user goes to any phone in the group and dials
the call retrieve feature access code, followed by the user’s extension. The call is retrieved and connected to the retrieving user. Users can also
execute call park via the CommPilot Call Manager.

These are just a few examples from approximately 650+ pages of features. Each feature comes with a description of what it does and how it works. The feature guide will provide our customers with a constantly growing, vast knowledge base that can be used to answer any simple questions or just provide information on the many features that come with Cohere’s services.

Several key players in the mobile phone industry

This week, we are going to take a deeper look into mobile Voip and how enterprises can leverage it to achieve enhanced productivity.
Year after year, the number of businesses professionals using mobile phones to interact and communicate has been growing exponentially, a recent In Stat report states that by 2015 there will be 83 million mobile VoIP users.

By next year, with almost 85% of mobile phones having high speed web access, how can you leverage this to help enhance productivity within your organization?

What are the benefits of enabling VoIP on your mobile devices?
1.    It provides its users with seamless in-office / out-of-office appearance towards their customers and colleagues (across a multiplicity of supported devices).
2.    It enables mobile access to enterprise resources regardless of location or status – phone, email, meetings, applications, and directories.
3.    Using Wi-Fi will give a high QoE along with developing cellular technologies (3G and 4G network support).
4.    Enhanced mobility with reduced costs:

a. Local, Long distance and international rates at a reduced cost
b. Eliminate SMS by using IM  and Lan talk
c. Developing Video chat functionality

By being connected to your company’s communications cloud from your mobile device, you can enjoy true business flexibility and convenience.

Further Reading:

Software Recommendation – Bria 3 for iPad and Smart Phones 

Bria allows for a multitude of great functionalities and calling features permitting users to manage all of their communications and make calls seamlessly using whatever device they choose (running the Bria software). read full article

5 Mobile Trends to Look Out for

Mobile has finally delivered on its promise and it’s transforming our lives in almost every way, connecting our physical and digital worlds. Smart phones are driving an explosion of the mobile web. read full article

Business Voip on the Rise

“Even office commodities like VoIP are beginning to transition to mobile. Mobile VoIP is the practical next step for enterprises and small to medium-sized business (SMB) alike to move towards enterprise mobility and a mobile workforce.read full article

The 6 C’s of Mobile VoIP for Business

So what are the benefits and what makes Mobile VoIP ideal for business use? Collaboration, Connectivity, Convenience, Consistency, & Cost-Savings. read full article

Find-Me / Follow-Me

Cohere’s Unified Communications via ESNAtech provides seamless communication solutions designed to meet all your business needs. One of the important features that we offer is the Find-Me / Follow-Me option, which allows calls to be routed to you seamlessly via your auto attendant anywhere you are in the world (based on where you set your location and the associated profile’s phone number).

Sequential and Simultaneous Ring

With built in “Premium” Broadsoft features such as sequential and simultaneous ring, you can program your land line (personal DID) via our dedicated web portal, to forward to your cell phone or any other phone of your choice in seconds.

Sequential works by forwarding to different phones in a pre-specified order after a pre-determined number of rings.

Simultaneous works by ringing up to 10 phones simultaneously.

Broadworks Anywhere

As an add-on to the “Premium” user, we also offer Broadworks Anywhere which allows for FMC (Fixed Mobile Convergence) services.

Customers can move calls from their cell phone to their desk phone to their soft phone to their home phone seamlessly without the other party ever knowing.

Call Cohere Today to find out about these features and how to set them up.

1 (212) 404-6906 | info@coherecomm.com

Today we are taking a look at Bria’s integrated soft clients for Mac, PC,  iPhone, Blackberry and Android as well as their newly released tablet (iPad) version.

Bria allows for a multitude of great functionalities and calling features permitting users to manage all of their communications and make calls seamlessly using whatever device they choose (running the Bria software).

Imagine having your home phone, cell phone, work phone, and any other number (including international DID’s) all on one portable device. With Bria, not only are you able to combine all mediums of communication that you use, but you also get amazing tools for call management, conferencing (inclusive of video) and cost savings.

Most recently, we tested out the Bria iPad edition (images below) and we were thoroughly impressed! By adding the full codec pack, the sound quality was breathtaking. (Supported Codec’s are G722-HD, G711-u, G711a, G729a, iLBC and GSM)

Contact Cohere today to find out how you can take advantage of these great new features!

1 (212) 404-6906 | info@coherecomm.com

Cohere currently offers ESNA’s suite of unified communications services. This suite integrates messaging, mobility and presence into a single, intuitive solution — built around your company and your people.

We build it into your existing office system such as, Google Apps, Microsoft BPOS/365 and Exchange, Zimbra, Lotus Notes and other on-premise and cloud-based business solutions.

This Unified Communications solution leverages an organization’s existing data and telecommunications infrastructure and supports current and future plans for virtualization and integration of private and public cloud applications. IT departments deliver more productivity, convenience and secure communications with a simplified infrastructure that streamlines management and reduces TCO (Total Cost of Ownership).
Unifying infrastructure with applications delivers a portfolio of messaging, mobility and presence solutions to change the way your business communicates.
The Feature Set Includes  (Above and Beyond Cohere’s Base Service Offering):

• IM and Presence
• Mobility (All Smart Phones)
• Email Integration (Google, Zimbra, Outlook)
• Auto Attendant (With Speech recognition)
• Voicemail to text
• E-fax
• FMC (Fixed Mobile Convergence)
• Web Portal and Desktop Client Access

Microsoft Lync

Cohere is also currently in the testing phases of a full blown integration that leverages the power of Microsoft’s Lync server in conjunction with the reliability of Broadsoft’s hosted PBX. Cohere’s hosted Microsoft Lync server will deliver an unparalleled unified user experience that is fully managed and supported over Cohere’s private line IP backbone. The solution is cost efficient and infinitely scalable.

“This fully integrated solution is mesh of the mostly powerful communications and collaboration tools available to enterprises – providing unmatched reliability, stability, and interoperability.” said “Steven Francesco” Cohere Communications’ CEO.

The Feature Set will Include (Above and Beyond Cohere’s Base Service Offering):

•  IM and Presence
•  Conferencing (Audio / Video)
•  Outlook Integration
•  Application. Desktop and Document Sharing
•  Whiteboarding
•  MS Office Integration
•  Mobility
•  Active Directory Integration

For information or for pricing, please contact us info@coherecomm.com | 1 (212) 404-6911