A Unified Communications suite integrates services such as instant messaging, IP telephony, video conferencing and speech recognition with non real-time communication services such as integrated voicemail, e-mail, SMS and fax.
Unified Communications Platforms and Technologies

• Google Business App. Integration
• VoIP integration
• Outlook Integration
• SalesForce Integration
• Visual Voicemail
• Voice Reply to email messages from your desktop phone (via email)
• Windows 7 Integration

-

UC Mobility

• UC Client for Smart Phones
• Caller ID on Desktop (soft Phone Capability)
• Internal IM capability with Auditing (secured through Voicemail server)
• Text Messaging with Auditing (secured through Voicemail server)
• View colleague location and availability (through Voicemail server)
• Web portal – VVM Visual Voicemail – Visual Live Directory
• Location selection
• Follow Me
• Voicemail
• Calendar Notifications
• Contacts
• Wake up Calls

-

E-fax (soft fax)

Fax client that is part of the Unified Messaging suite permitting you to fax and receive faxes from your computer.